Google's 'AI Overview' Pointed Him to a Customer Number. It Was a Scam

Threat Score:
46
Slashdot
2 days ago

Overview

A real estate developer searched Google for a cruise ship company's customer service number, reports the Washington Post, calling the number in Google's AI Overview. "He chatted with a knowledgeable representative and provided his credit card details," the Post's reporter notes — but the day he "saw fishy credit card charges and realized that he'd been fooled by an impostor for Royal Caribbean customer service." And the Post's reporter found the same phone number "appearing to impersonate other ...

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