Adobe Data Breach Exposes Millions of Support Tickets and Employee Records

Severity: High (Score: 61.5)

Sources: Cybersecuritynews, Gbhackers, Reddit

Summary

A threat actor known as 'Mr. Raccoon' has allegedly breached Adobe, claiming to have exfiltrated sensitive data. The breach reportedly includes 13 million customer support tickets containing personal information, 15,000 employee records, all HackerOne bug bounty submissions, and various internal documents. The attack method has not been detailed in the reports. The scope of the impact is significant, affecting a large volume of sensitive customer and employee data. The breach was reported by International Cyber Digest on April 3, 2026. Adobe has not yet confirmed the breach or provided details on remediation. Security professionals are urged to monitor for any leaked data. Further investigation into the breach's specifics is ongoing. Key Points: • Mr. Raccoon claims to have breached Adobe, stealing sensitive data. • The breach includes 13 million support tickets and 15,000 employee records. • Details on the attack method and Adobe's response are currently unavailable.

Key Entities

• Mr. Raccoon (apt_group)
• Data Breach (attack_type)
• Adobe (company)
• T1041 - Exfiltration Over C2 Channel (mitre_attack)
• T1567 - Exfiltration Over Web Service (mitre_attack)
• SharePoint (platform)