Default PIN Exposed in Gym Equipment Leads to Unauthorized Access

• •Default admin PIN left on a Post-it note led to unauthorized access in a hotel gym.
• •The incident allowed a guest to play music videos, raising security concerns without causing damage.
• •New security measures include isolating equipment on a VLAN and changing default passwords.

A hotel gym experienced a security incident when an employee left the default admin PIN for cardio equipment on a Post-it note attached to a treadmill. This oversight allowed a hotel guest to log into the control panel and play '80s music videos, raising concerns among staff who thought the gym was haunted. Although no real damage occurred, the incident highlighted the potential for command-and-control attacks if a malicious actor had gained access. The equipment was intended to allow users to stream Netflix, but the guest instead accessed YouTube. Following the incident, the equipment provider, JC, implemented security measures including isolating consoles on a guest VLAN, changing default passwords, and disabling USB ports. Forrester Research's Merritt Maxim recommended restricting outgoing access at the firewall level to limit data transmission to Netflix only. This event serves as a reminder of the importance of securing connected devices, regardless of their perceived simplicity.