London Hydro Data Breach Exposes Customer Account Information

London Hydro, a Canadian utility, reported a data breach affecting customer accounts. The incident may have compromised names, addresses, email addresses, phone numbers, account and billing numbers, and other personal information. However, it confirmed that sensitive financial data such as banking details and government-issued identification numbers were not involved. The company is currently investigating the breach and has begun notifying affected customers. Details about how the breach occurred, the number of customers affected, and whether data was stolen or merely accessed remain unclear. London Hydro has advised customers to be vigilant for suspicious communications and unusual account activity. The investigation is ongoing, and the company has not yet provided a timeline for when more information will be available.

Key Points: • London Hydro confirmed a data breach affecting customer account information. • No financial data, including banking details, was compromised in the incident. • The utility is investigating the breach but has not disclosed how it occurred.