WiseTech Faces Backlash Over AI-Related Job Cuts Amid Chinese Employee Concerns

Theguardian

WiseTech Faces Backlash Over AI-Related Job Cuts Amid Chinese Employee Concerns

First seen 22 May 2026, 04:25 UTC • •39.0

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ThreatCluster •May 23, 2026 at 03:55 UTC

•WiseTech is laying off nearly 30% of its workforce, approximately 2,000 employees.
•Internal communications to Chinese staff omitted references to AI, raising legal concerns.
•Employee morale is low as uncertainty about job security continues.

WiseTech Global has initiated layoffs affecting nearly 30% of its workforce, citing AI advancements as the reason. The company plans to cut approximately 2,000 jobs across 40 countries, with the process starting in South Korea and Mexico. However, internal communications to employees in China excluded references to AI, raising concerns among staff about legal implications following a recent court ruling in China. Employees have expressed confusion and frustration over the inconsistent messaging, prompting questions directed at CEO Zubin Appoo. The company maintains that communications vary by jurisdiction due to different legal requirements but insists it is committed to treating employees fairly. Morale among remaining staff is reportedly low as they await news of their job security.

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Timeline

2026-02-28

WiseTech announces job cuts

The company declared plans to lay off nearly 30% of its workforce due to AI advancements, affecting 2,000 employees globally.

2026-05-18

Layoff notifications begin

WiseTech started informing employees in South Korea and Mexico about their job cuts as part of the redundancy process.

2026-05-18

Chinese staff receive altered communications

Emails sent to China-based employees regarding layoffs omitted the term 'AI', causing confusion and concern among staff.

2026-05-22

Public backlash intensifies

Employees globally express frustration over inconsistent messaging and the omission of AI references in communications to China.

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