Cyberattack disrupts CodeRED Alerts in at least two Colorado counties

DENVER — Colorado law enforcement is investigating what they call a targeted cyberattack that brought down the OnSolve CodeRED notification system in at least two counties.

Officials were quick to point out that this shutdown does not affect other systems or data, nor does it affect 911 services.

Grand County announced Saturday that its system was down due to “a cybersecurity incident.”

On Monday, Park County said its CodeRed environment was brought down by an “organized cybercriminal group.”

However, county officials said there is no indication that this data has been published online and urged users to change their passwords.

On Monday evening, the Thornton Police Department added users of CodeRED in Thornton should change passwords on other platforms if the same password was used in the CodeRED system.

Park County officials said Monday that they have decommissioned the OnSolve CodeRED platform and are expediting plans to implement a new CodeRED system using the Crisis24 platform.

Please note, the CodeRED by Crisis24 platform will currently provide only basic alert and notification capabilities using publicly available phone data. Limitations are as follows:

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