Terms of Service

ThreatCluster is a threat intelligence aggregation platform that collects, clusters, and summarizes cybersecurity news and threat information from publicly available sources. The Service provides:

• Aggregated threat intelligence from publicly available cybersecurity sources
• AI-generated summaries and analysis of threat clusters
• Entity extraction (CVEs, malware, APT groups, etc.)
• Daily email digest subscription
• Personalized threat feeds based on user preferences
• API access for programmatic data retrieval (paid tiers only)
• RSS and MISP feeds for integration with security tools (paid tiers only)

ThreatCluster offers the following subscription tiers:

Free Tier ($0/month)

• Access to threat clusters and basic intelligence
• Limited daily searches and API calls
• General email digest

Researcher Tier ($29.99/month)

• Unlimited searches
• Personalized threat feeds and email digests
• Custom keyword tracking
• RSS feed access
• Extended API access

Business Tier ($499.99/month)

• All Researcher features
• MISP feed integration
• Full API access with higher rate limits
• Priority support
• Custom integrations

Feature availability and limits are subject to change. Current features and pricing are displayed on our Pricing page.

Payment Processing

All payments are processed securely through Stripe. By subscribing to a paid tier, you agree to Stripe's Terms of Service. We do not store your full payment card details on our servers.

Billing Cycle

Subscriptions are billed monthly in advance. Your subscription will automatically renew at the end of each billing period unless cancelled. You will be charged on the same date each month (or the last day of the month if your start date doesn't exist in shorter months).

Price Changes

We reserve the right to change subscription prices. Existing subscribers will be notified at least 30 days before any price increase takes effect. Price changes will apply to the next billing cycle after the notice period.

Failed Payments

If a payment fails, we will attempt to charge your payment method again. If payment cannot be collected after multiple attempts, your subscription may be downgraded to the Free tier until payment is resolved.

Cancellation

You may cancel your subscription at any time through your account settings or by contacting us. Upon cancellation:

• Your subscription will remain active until the end of the current billing period
• You will not be charged for subsequent billing periods
• Your account will be downgraded to the Free tier after the paid period ends

Refunds

Subscription fees are generally non-refundable. However, we may offer refunds at our discretion in the following cases:

• Technical issues that prevented you from using the Service for an extended period
• Accidental duplicate charges
• First-time subscribers within 7 days of initial purchase who have not extensively used the Service

To request a refund, please contact us through our Contact page.

You may access certain features of the Service without creating an account. To access personalized features, you may create an account through our authentication provider (Auth0). You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable laws
• Attempt to gain unauthorized access to any part of the Service
• Interfere with or disrupt the integrity or performance of the Service
• Scrape, harvest, or collect data from the Service in an automated manner without permission
• Use the Service to distribute malware or engage in malicious activities
• Misrepresent your identity or affiliation

The Service aggregates content from third-party sources. Original source articles remain the property of their respective publishers. ThreatCluster's AI-generated summaries, cluster analysis, and platform features are proprietary to ThreatCluster.

You may use the information provided by ThreatCluster for personal and internal business purposes. Redistribution or commercial use of our aggregated content requires prior written consent.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. We do not warrant that:

• The Service will be uninterrupted, timely, secure, or error-free
• The threat intelligence provided is complete, accurate, or current
• AI-generated summaries are free from errors or omissions
• The Service will meet your specific requirements

ThreatCluster is an informational tool. You should independently verify any threat intelligence before making security decisions.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THREATCLUSTER SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM:

• Your use or inability to use the Service
• Any unauthorized access to or use of our servers
• Any interruption or cessation of transmission to or from the Service
• Any errors or omissions in threat intelligence or AI-generated content

By subscribing to our Daily Threat Bulletin or creating an account, you consent to receive email communications from ThreatCluster. You may unsubscribe at any time using the unsubscribe link in our emails or by contacting us directly.

We reserve the right to suspend or terminate your access to the Service at any time for violations of these Terms, fraudulent activity, or other reasons at our discretion. In case of termination for cause:

• Access to the Service will be immediately revoked
• No refund will be provided for the current billing period
• Any outstanding balances become immediately due

You may discontinue your use of the Service at any time by cancelling your subscription through account settings. See Section 4 (Cancellation and Refunds) for details on the cancellation process.

We may modify these Terms at any time. We will notify users of material changes by posting the updated Terms on this page with a new "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the modified Terms.

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.

If you have questions about these Terms, please contact us at:

Contact Page