ROANOKE, Va. (WDBJ/Delta Dental Release) - Delta Dental of Virginia is notifying the public of a recent data breach that may have involved personal and/or protected health information, according to the business.
Delta Dental reports it has sent notice of the incident to people who may have been affected, along with resources to assist them.
On or around April 23, 2025, Delta Dental of Virginia discovered suspicious activity associated with one email account and immediately initiated an investigation of the matter. Delta Dental engaged independent cybersecurity experts to assist with the process. As a result of the investigation, Delta Dental determined that certain emails and attachments may have been accessed and acquired without authorization between March 21, 2025 and April 23, 2025. Delta Dental of Virginia undertook a comprehensive review of those files and upon completion of that review, learned that some of your family member’s personal information was contained within the potentially affected data. That is the reason for this notification. Please note that Delta Dental of Virginia has no evidence of the misuse, or attempted misuse, of any potentially impacted information.
Notice of this event was mailed directly to potentially affected individuals with an available mailing address on November 21, 2025.
Based on our review of the potentially affected data, the following information for individuals may have been involved in the incident: names, Social Security numbers, state or federal government issued ID numbers, and Protected Health information. Please note that Delta Dental of Virginia has no evidence of misuse, or attempted misuse of any potentially impacted information.
As soon as we discovered this incident, Delta Dental of Virginia took the steps described above and implemented measures to enhance security and minimize the risk of a similar incident occurring in the future. We have established a toll-free call center to answer questions the incident and address related concerns. Call center representatives are available Monday through Friday from 8:00 am to 8:00 p.m. Eastern Time and can be reached at 1-833-303-6496.
The privacy and protection of personal and protected health information is a top priority for Delta Dental of Virginia. Delta Dental deeply regrets any inconvenience or concern this incident may cause.
Delta Dental of Virginia is providing the following information to help those wanting to know steps they can take to protect themselves and their information:
What steps can I take to protect my personal information?
Review Your Account Statements and Notify Law Enforcement of Suspicious Activity: As a precautionary measure, we recommend that you remain vigilant by reviewing your account statements and credit reports closely. If you detect any suspicious activity on an account, you should promptly notify the financial institution or company with which the account is maintained. You also should promptly report any fraudulent activity or any suspected incidence of identity theft to proper law enforcement authorities, your state attorney general, and/or the Federal Trade Commission (FTC).
Copy of Credit Report: You may obtain a free copy of your credit report from each of the three major credit reporting agencies once every 12 months by visiting calling toll-free 1- 877-322-8228, or by completing an Annual Credit Report Request Form and mailing it to Annual Credit Report Request Service, P.O. Box 105281, Atlanta, GA 30348.
You also can one of the following three national credit reporting agencies:
• Equifax, P.O. Box 105851, Atlanta, GA 30348, 1-800-525-6285,
• Experian, P.O. Box 9532, Allen, TX 75013, 1-888-397-3742,
• TransUnion, P.O. Box 2000, Chester, PA 19016, 1-800-916-8800,
Fraud Alert: You may want to consider placing a fraud alert on your credit report. An initial fraud alert is free and will stay on your credit file for at least one year. The alert informs creditors of possible fraudulent activity within your report and requests that the creditor you prior to establishing any accounts in your name. To place a fraud alert on your credit report, any of the three credit reporting agencies identified above. Additional information is available at
Security Freeze: You have the right to put a security freeze on your credit file at no cost. This will prevent new credit from being opened in your name without the use of a PIN number that is issued to you when you initiate the freeze. A security freeze is designed to prevent potential creditors from accessing your credit report without your consent. As a result, using a security freeze may interfere with or delay your ability to obtain credit. You must separately place a security freeze on your credit file with each credit reporting agency. In order to place a security freeze, you may be required to provide the consumer reporting agency with information that identifies you including your full name, Social Security number, date of birth, current and addresses, a copy of your state-issued identification card, and a recent utility bill, bank statement or insurance statement.
Additional Free Resources: You can obtain information from the consumer reporting agencies, the FTC, or from your respective state Attorney General fraud alerts, security freezes, and steps you can take toward preventing identity theft. You may report suspected identity theft to local law enforcement, including to the FTC or to the Attorney General in your state.
You also have certain rights under the Fair Credit Reporting Act (FCRA): These rights include to know what is in your file; to dispute incomplete or inaccurate information; to have consumer reporting agencies correct or delete inaccurate, incomplete, or unverifiable information; as well as other rights. For more information the FCRA, and your rights pursuant to the FCRA, please visit
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