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Frontier Airlines Issues Warning About Active Email Phishing Scam Targeting Passengers

Aol • November 3, 2026

Frontier Airlines sent a mass warning to its passengers of an active scam that could put them in jeopardy.

The Denver-based airline sent out an email to its passengers on Monday, November 2, stating, “We are aware of an active email phishing campaign targeting our customers. Frontier Airlines does not email customers requesting flight, reservation, payment or detail information. Do not respond to any email seeking this type of information.”

According to Frontier, the company will never flyers to request that they “revalidate or confirm an upcoming flight or reservation,” “re-enter or confirm credit card information, ” or “provide payment information to receive a partial or full refund.”

A thread went viral over the weekend from one Frontier flyer who claimed to have received an email with their flight info, including confirmation number.

“It tries to get you to put in credit card info, which I’m sure available funds would be drained,” the user warned. “Be careful out there, and don’t interact [with] any emails that aren’t directly from flyfrontier.com!”

The post accrued hundreds of from passengers who received similar emails, with many calling it “one of the better scams I’ve seen.”

For their part, Frontier warns those who received the email not to click any links or buttons in the message, enter or re-enter credit card, payment, login, or personal information, to the message, or use information contained within it.

This story was originally published by Parade on Nov 2, 2026, where it first appeared in the Travel section. Add Parade as a Preferred Source by clicking here.

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This article is one source in a clustered incident — the cluster page carries the summary, timeline and every other outlet covering it.

Frontier Airlines Customers Targeted by Phishing Scam Using Real Booking Details Frontier Airlines has issued a warning about an active phishing campaign targeting its customers, where scammers are sending emails that include real flight confirmation numbers and details. These emails request credit card information under the pretense of processing refunds or settling unpaid bookings. Affected passengers have reported entering their card details, leading to potential financial loss. Frontier emphasizes that it never requests sensitive information via email and advises customers to verify bookings through its official website or app. The source of the leaked booking data remains unknown, but earlier incidents suggest a significant breach. Customers who have entered their card information are urged to contact their card issuers immediately. The airline has set up a dedicated webpage to inform passengers about the scam and provide guidance. 7 sources 65

Extracted Entities

Frontier Airlines Issues Warning About Active Email Phishing Scam Targeting Passengers

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Extracted Entities

Attack Types (1)

Companies (1)

Domains (1)

MITRE ATT&CK (1)