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Nayax Updates Security Incident Investigation, Confirms Systems Cleared and Operations ...

Nayax Updates Security Incident Investigation, Confirms Systems Cleared and Operations ...

Quiverquant • July 14, 2026

Nayax reports no unauthorized access after a security incident; operations continue normally. Investigation reveals limited exfiltrated information.

Nayax has provided an update on a suspected information security incident reported on July 8, 2026. The company has completed its review and remediation efforts, confirming that its systems have been cleared of unauthorized access and have not been impacted in terms of production or core operations. While the investigation is ongoing, it has been found that some exfiltrated data includes backup documents and payment transaction records, but no sensitive authentication data was compromised. The company reassured that all customer funds remain secure and authorities are actively investigating the incident. Nayax's Board of Directors has decided against complying with extortion demands, believing it would not be in the best interests of stakeholders. Although costs related to the incident may persist, Nayax does not expect significant financial impacts on its operations.

Nayax announced a suspected information security incident on July 8, 2026, and provided updates on its investigation.

No, Nayax's core systems and production environment were not impacted by the security incident and operations continue normally.

The exfiltrated information included a backup of scanned documents and payment transaction records, but not sensitive payment details.

Nayax's Board of Directors has resolved not to comply with criminal extortion demands, prioritizing long-term customer interests.

Nayax does not currently expect a material effect on its financial condition or results from the security incident.

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HERZLIYA, Israel, July 14, 2026 (GLOBE NEWSWIRE) -- Further to Nayax’s announcement dated July 8, 2026, regarding a suspected information security incident, the Company provides the following update.

The Company's system review and technical remediation activities have been completed, and the Company's systems have been cleared and based on its investigation to date, confirmed to be free of unauthorized access. The Company's production environment and core systems have not been impacted. The Company's business operations continue as normal, without disruption or impact on our operations.

As the Company's investigation progressed, and while the precise scope and complete contents of the exfiltrated information are still under investigation, findings have emerged indicating that such exfiltrated information includes a copy of a backup of scanned documents, additional business-related information, and mainly back up of payment transaction records which does not include sensitive payment authentication data (such as cardholder names, CVV values or ID information), as such information is generally not retained within the Company's systems. In addition, a significant portion of the transactions were conducted using digital wallets, such as Apple Pay and Google Pay, in which the payment credentials consist of single-use tokens that have no value if disclosed. Based on its investigation to date, the Company confirms that all customer safeguarded funds were untouched and that no unauthorized access to those accounts occurred.

The Company's Board of Directors has resolved not to comply with criminal extortion demands. The Board believes that complying with such demands would not be consistent with the long-term best interests of the Company's customers, partners, employees and shareholders.

The Company has incurred, and may continue to incur, costs related to responding to, remediating, and investigating this attack. The full financial impact-including insurance or indemnification offsets and any effect on customer behavior-is not yet determined, but the Company does not currently expect a material effect on its financial condition or results of operations.

The Company continues to cooperate fully and closely with the relevant law enforcement authorities, which continue to conduct an intensive investigation into the incident and those responsible.

Nayax Public Relations : Scott Gamm Strategy Voice Associates [email protected]

Nayax Investor Relations : Aaron Greenberg Chief Strategy Officer [email protected]

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