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SecuX App Still Unavailable After Maintenance; Users Report Phishing Notifications

Kucoin • October 18, 2026

According to ME News, on October 17 (UTC+8), monitoring by SecuX’s official account and Ripple CTO David "JoelKatz" Schwartz revealed that hardware wallet provider SecuX announced on October 16 a “major system upgrade and emergency maintenance” for its app, and at 15:34 that day stated services had “resumed normal operation.” Later that evening, David "JoelKatz" Schwartz disclosed that the SecuX Android app pushed him a fraudulent notification which, when clicked, redirected to a phishing page designed to trick users into entering their 12- or 24-word recovery phrases. SecuX did not specify the cause of the incident, reiterating that it would never request recovery phrases. As of October 17, multiple users reported continued inability to access their wallets, with services still unavailable. (Source: ODAILY)

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This article is one source in a clustered incident — the cluster page carries the summary, timeline and every other outlet covering it.

SecuX Wallet Users Face Ongoing Access Issues Amid Phishing Alert SecuX, a hardware wallet provider, has been experiencing service outages since October 16, 2026, following a major system upgrade and emergency maintenance. Users reported being unable to access their wallets on October 17, despite the company claiming normal operations had resumed. Ripple's CTO, David Schwartz, disclosed that the SecuX Android app sent a fraudulent notification that linked to a phishing page designed to steal users' recovery phrases. This phishing alert was identified as a scam, further complicating the situation for users. SecuX has not provided details on how the malicious notification was distributed or the cause of the outage. As of October 17, multiple users continued to report access issues, indicating that the service restoration was incomplete. The company reiterated that it would never ask users for their recovery phrases. 6 sources 37

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SecuX App Still Unavailable After Maintenance; Users Report Phishing Notifications

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