Service Update 1
We are responding to a ransomware incident affecting certain Autovista systems in Europe and Australia.
We have engaged external experts to conduct a thorough investigation and assist us in fully containing the incident.
We know that getting this resolved quickly is important to you. Our top priority is to securely restore impacted applications, although we do not have a firm timeline on this yet.
We will keep our customers informed, to the extent our investigation uncovers additional relevant information. We will also provide an update on timing when we have that information.
Of note, some Autovista employees’ access to their email has been temporarily disrupted due to this incident. As such, please continue to check this page for the latest updates.
We appreciate our customers’ patience as we work to respond to this incident in a disciplined manner.
Some Autovista staff have had email access temporarily disrupted as a result of this incident. If you have an urgent query and cannot reach your Autovista , please reach out to
Restoring services securely is our top priority. We cannot provide a firm restoration timeline at this stage, but please continue to monitor this webpage for updates.
There is no action required of you at this time. Should that change, we will be in touch with our customers proactively.
Please continue to monitor this webpage for updates.
We are currently working with third-party cybersecurity experts to investigate the incident. This investigation process is ongoing and will take time to complete.
The full story
This article is one source in a clustered incident — the cluster page carries the summary, timeline and every other outlet covering it.
