SIMBA said 23,549 registered customers had their personal data exposed in a data breach it discovered on 24 September, the company announced on 28 September.
The compromised data includes names, identity card numbers, dates of birth, mobile numbers and email addresses.
SIMBA said no credit card or bank account information is at risk, and investigations so far show no indication that any of the data has been maliciously misused.
The company said it has resolved the incident and is reviewing its security measures to protect core infrastructure and systems.
It is working with the relevant authorities and will notify affected customers by email, a process it expects to complete within the week.
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