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Attackers Exploit Legitimate Platforms for Phishing Scams

Attackers Exploit Legitimate Platforms for Phishing Scams

First seen 22 Oct 2026, 12:13 UTC • •

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ThreatCluster AI
ThreatCluster •October 22, 2026 at 12:43 UTC
  • •Attackers are using legitimate platforms to send phishing emails that pass authentication checks.
  • •Two campaigns involving Staples and Dell resulted in 1,400 malicious messages targeting unsuspecting users.
  • •The phishing emails contain embedded phone numbers, prompting victims to call and engage in scams.

Cyber attackers are increasingly abusing legitimate platforms like Staples and Dell to deliver phishing emails that appear authentic. Cisco Talos reported that over 25 legitimate platforms were exploited in the past year, with two notable campaigns involving 1,400 messages impersonating order confirmations. These emails passed DKIM and DMARC checks, creating a false sense of security. The attackers embedded fake support phone numbers in the emails, encouraging victims to call, thus moving them off email and into a voice conversation where further scams could occur. This tactic highlights a significant shift in phishing methods, as attackers leverage trusted systems to bypass traditional security measures. The current status indicates ongoing exploitation of this method, raising concerns for users of these platforms.

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Timeline

2026-10-21
Cisco Talos reports on phishing campaigns
Cisco Talos detailed two campaigns abusing Staples and Dell transactional emails, totaling 1,400 messages.
Blog.Talosintelligence
2026-10-22
Help Net Security covers phishing tactics
Help Net Security published an article on the abuse of legitimate platforms for phishing, detailing the same campaigns reported by Cisco Talos.
Helpnetsecurity

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Common questions

How can I identify these phishing emails?
Look for unexpected order confirmations, especially those with unusual phone numbers or shipping details.
What should I do if I receive such an email?
Do not call the provided number; instead, verify the order directly through the official website or customer service.
Are there any specific platforms I should be wary of?
Be cautious with emails from platforms like Staples and Dell, as they have been specifically targeted in recent campaigns.