Businesses Doubt MSPs' Ability to Combat Cyberattacks

• •66% of organizations currently outsource cybersecurity to MSPs.
• •Only 29% of prospective MSP customers can restore operations within hours after an attack.
• •59% of organizations express concerns about AI-related cyber threats.

A recent report by Barracuda Networks indicates that many organizations are seeking managed service providers (MSPs) for cybersecurity but lack confidence in their ability to detect and respond to cyber threats. While 66% of surveyed organizations currently outsource security services, those considering MSPs reported lower confidence in threat detection and recovery capabilities. Only 29% of prospective MSP customers believe they can restore operations within hours after a security breach. Concerns about AI-related threats, such as phishing and insider threats, are prevalent among 59% of these organizations. Additionally, 74% of MSPs plan to enhance their security services to meet rising client demands. The report highlights a significant gap in understanding security risks among business leaders, with 95% of existing MSP customers valuing technical excellence and 40% emphasizing the need for clear communication regarding security issues.