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Call-on-Doc Data Breach Exposes Patient Information

Call-on-Doc Data Breach Exposes Patient Information

First seen 22 Sep 2026, 21:25 UTC

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ThreatCluster AI
ThreatCluster September 22, 2026 at 22:55 UTC
  • Unauthorized access to Call-on-Doc's network occurred from December 22, 2025, to January 3, 2026.
  • Potentially compromised data includes sensitive health information of patients.
  • Notifications to affected individuals began on September 18, 2026, with no confirmed fraud detected.

Call-on-Doc, a telemedicine platform, experienced a data breach from December 22, 2025, to January 3, 2026, when an unauthorized party accessed its network. The breach was detected on December 28, 2025, and a forensic investigation confirmed that protected health information (PHI) was potentially accessed. Affected data includes names, email addresses, physical addresses, phone numbers, medical diagnoses, and medication information. While the threat actor claimed to have stolen data from over 1.1 million individuals, Call-on-Doc has not confirmed the exact number of affected patients. Notifications to potentially impacted individuals began on September 18, 2026, providing guidance on protecting their information. The company has not detected any instances of fraud related to the incident. Call-on-Doc has engaged cybersecurity professionals to enhance security measures following the breach.

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Timeline

2025-12-22
Unauthorized access begins
An unauthorized party gained access to Call-on-Doc's network, compromising patient data.
Hipaajournal
2025-12-28
Breach detected
Call-on-Doc identified suspicious activity within its systems and took immediate action.
Hipaajournal
2026-01-03
Unauthorized access ends
The unauthorized access to Call-on-Doc's network concluded, with the investigation beginning shortly after.
Claimdepot
2026-08-19
Investigation findings
The forensic investigation confirmed that protected health information was potentially accessed.
Hipaajournal
2026-09-18
Notifications issued
Call-on-Doc began notifying affected individuals about the data breach and provided protective measures.
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