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Critical Vulnerabilities in Cisco Unified CCX Enable Remote Code Execution

Critical Vulnerabilities in Cisco Unified CCX Enable Remote Code Execution

First seen 6 Nov 2025, 17:37 UTC • •

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ThreatCluster AI
ThreatCluster •March 12, 2026 at 13:27 UTC

Cisco disclosed two critical vulnerabilities in its Unified Center Express (CCX) platform that could allow unauthenticated remote attackers to execute malicious code and gain elevated privileges. The vulnerabilities, tracked as CVE-2025-20354, affect organizations using CCX for customer support and call center operations. Security updates have been released to address these issues.

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