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Cybersecurity Incident Hits TFG London Affecting Major Fashion Brands

Cybersecurity Incident Hits TFG London Affecting Major Fashion Brands

First seen 13 Oct 2026, 09:55 UTC • •
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ThreatCluster AI
ThreatCluster •October 13, 2026 at 11:31 UTC
  • •TFG London confirmed a cybersecurity incident impacting Hobbs, Phase Eight, and Whistles.
  • •No evidence suggests that customer payment information has been compromised.
  • •Orders placed after October 11 may experience delays, but stores remain operational.

TFG London, the parent company of fashion brands Hobbs, Phase Eight, and Whistles, reported a cybersecurity incident on October 11, 2026, affecting its IT systems. The company activated its business continuity plan and engaged external cybersecurity experts to investigate the breach. TFG London assured customers that their payment information was not at risk, as processing is handled by a third-party provider. However, orders placed after October 11 may face delays, and the company is working to determine if any sensitive customer information was compromised. All stores remain open, but some website functionalities may be limited during the investigation. This incident follows a recent cyberattack on Asos, which raised concerns about the vulnerability of major retailers. TFG has reported the incident to relevant authorities and is committed to keeping customers informed as the situation develops.

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Timeline

2026-10-11
Cybersecurity incident identified
TFG London identified a cybersecurity incident affecting its IT systems, specifically impacting Phase Eight, Hobbs, and Whistles brands.
Heraldscotland
2026-10-13
Public disclosure of incident
TFG London publicly disclosed the incident and its impact on operations, assuring customers about payment security.
BBC

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Common questions

What brands are affected by the incident?
The incident affects TFG London's brands, including Hobbs, Phase Eight, and Whistles.
Is customer payment information at risk?
TFG London stated there is no reason to believe that customer payment information is at risk.
What should customers do if they placed an order after October 11?
Customers are advised not to reorder, as orders may be delayed but will still be processed.