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Data Breach at Queensland Government Booking System Exposes Personal Information

Data Breach at Queensland Government Booking System Exposes Personal Information

First seen 12 Nov 2026, 14:48 UTC • •
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ThreatCluster AI
ThreatCluster •November 12, 2026 at 14:49 UTC
  • •Personal information from users of the Queensland Parks booking system was breached.
  • •Financial data is not believed to be compromised, as payments are handled through a different system.
  • •Users are advised to be vigilant against phishing attempts following the breach.

A data breach occurred at Bookeasy, a third-party service provider for the Queensland Parks and Wildlife Service, compromising personal user information. The breach, confirmed by the Department of Environment, Tourism, Science, and Innovation, involved the theft of personal emails, addresses, and phone numbers, but financial information is believed to be secure as payments are processed separately. Users in Queensland, Victoria, and South Australia may be affected. Authorities have warned users to be cautious of phishing attempts following the breach. The department is investigating and will provide updates to affected customers as more information becomes available.

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Timeline

2026-11-12
Data breach disclosed
The Queensland Parks and Wildlife Service confirmed a data breach at Bookeasy, affecting personal user information.
ABC

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Common questions

What personal information was compromised?
The breach involved personal emails, addresses, and phone numbers of users.
Is financial information at risk?
No, the Queensland government believes that financial information has not been compromised.
What should users do to protect themselves?
Users should be cautious of phishing attempts and report any suspicious communications to the Queensland Parks and Wildlife Service.