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Goodbody Client Portal Offline After Cybersecurity Incident

Goodbody Client Portal Offline After Cybersecurity Incident

First seen 12 Nov 2026, 20:46 UTC • •
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ThreatCluster AI
ThreatCluster •November 12, 2026 at 20:47 UTC
  • •Goodbody's client portal has been offline since November 10 due to a cybersecurity incident.
  • •No evidence has been found of client asset compromise, and enhanced security measures are in place.
  • •Clients are advised to remain alert for suspicious communications while the portal is being restored.

Goodbody's online client portal has been down for over two days following a cybersecurity incident identified on November 10, 2026. The firm has activated its incident response plan and engaged independent cybersecurity specialists to investigate the situation. As of now, there is no evidence that client assets have been impacted, and Goodbody has reassured clients about the safety of their funds. The nature of the incident has not been disclosed, but enhanced security measures and increased surveillance have been implemented. Goodbody has advised clients to remain vigilant against unexpected communications requesting personal information. The firm is working to restore the service as quickly as possible while maintaining communication through email and phone. Goodbody is part of AIB and has recently seen significant growth in its wealth management and investment banking sectors.

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Timeline

2026-11-10
Cybersecurity incident identified
Goodbody identified a security incident affecting its online client portal and took it offline as a precaution.
Irishtimes
2026-11-11
Client communication issued
Goodbody informed clients that investigations found no impact on their assets and advised vigilance against suspicious communications.
Irishexaminer

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Common questions

What should clients do during the downtime?
Clients should remain vigilant for any suspicious communications and can continue to contact Goodbody via email or phone.
Is there any risk to client assets?
As of now, Goodbody has found no evidence that client assets have been impacted by the incident.
When will the client portal be restored?
Goodbody is working to restore the service as quickly as possible, but no specific timeline has been provided.