Housingtoday Housing Ombudsman Service Faces Cyber Attack Disruption
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- •Housing Ombudsman Service's online services disrupted due to a cyber attack.
- •Investigation ongoing to assess potential data compromise.
- •Residents advised to use email or phone for complaints during the outage.
The Housing Ombudsman Service is currently dealing with a cyber security incident affecting its case management system and online services. The organization is collaborating with an external supplier to determine the full scope of the incident, including whether any personal data has been compromised. As a result of the attack, social housing residents cannot submit new complaints or access existing ones online. The Ombudsman has advised individuals to exercise caution with unexpected communications and report any suspicious activity. The incident has been reported to the Information Commissioner's Office. This follows a previous cyber attack on L&Q, which affected 105,000 individuals.
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