IBM Cloud Outage Due to Power Loss at Amsterdam Datacenter

Severity: Medium (Score: 51.9)

Sources: Theregister, downdetector.co.uk, statusgator.com

Summary

IBM Cloud is facing a significant outage attributed to a power failure at its AMS3 datacenter in Amsterdam. Reports indicate that services were down for at least four hours, affecting numerous customers who were unable to access resources. StatusGator logged multiple user reports of service disruptions, while the IBM Cloud status page did not reflect any issues during the outage. A fire at the datacenter was confirmed by IBM, prompting an evacuation and coordination with emergency services. Customers expressed frustration over unresponsive support and lack of timely updates. The incident has raised concerns about the reliability of IBM Cloud services, particularly in critical situations. As of now, IBM is working to restore services and communicate with affected clients. Key Points: • IBM Cloud experienced a major outage due to a power failure at the AMS3 datacenter. • Services were reportedly down for at least four hours, affecting numerous users. • IBM confirmed a fire at the datacenter, leading to an evacuation and service disruptions.

Key Entities

• IBM (company)
• NorthC (company)
• Netherlands (country)