Japanese Taxi Company Hit by Malware Attack, Services Disrupted

• •Nihon Kotsu experienced a malware infection affecting internal systems.
• •Taxi dispatch services, including phone and web orders, are temporarily unavailable.
• •No confirmed data breaches, but investigations are ongoing.

On July 13, 2026, Japanese taxi company Nihon Kotsu reported a malware infection due to unauthorized access to its internal systems. The attack led to the temporary suspension of its taxi dispatch services, including the web-based reservation system and phone orders. The company took immediate action to isolate its systems to prevent further damage. Currently, the taxi app 'GO' remains operational for dispatch requests. An investigation is underway in collaboration with external security experts to assess the impact and identify the cause. As of now, no data breaches have been confirmed, but the company is prepared to notify affected parties if personal information is compromised. Users are advised to be cautious of suspicious emails that may impersonate the company.