Koreatimes.Co.Kr LG U+ and Woori Bank Combat Voice Phishing in Real Time
Article Content
- •LG U+ and Woori Bank's new service detects voice phishing calls in real time.
- •The service allows Woori Bank to monitor transactions based on alerts from the ixi-O app.
- •Future plans include notifying guardians of customers during suspicious calls.
LG U+ has launched a service in collaboration with Woori Bank to detect voice phishing calls in real time using its AI call app, ixi-O. The service alerts Woori Bank when a suspicious call is detected, allowing the bank to monitor transactions for abnormal patterns. This proactive approach aims to prevent financial fraud by addressing risks during the call stage, rather than solely focusing on transaction data. The initiative follows an agreement signed in August 2025, which established a framework for sharing information on new fraud methods. LG U+ plans to enhance customer protection by potentially notifying registered guardians if a dangerous situation arises during a call. The service is expected to be extended to other financial institutions in the future.
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