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Nick Scali Faces Major Cyberattack, Systems Offline and Customer Deliveries Delayed

Nick Scali Faces Major Cyberattack, Systems Offline and Customer Deliveries Delayed

First seen 13 Aug 2026, 16:49 UTC • •

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ThreatCluster AI
ThreatCluster •August 14, 2026 at 16:29 UTC
  • •Nick Scali's systems were taken offline due to a cyberattack, impacting order processing.
  • •The company claims no evidence of unauthorized access to customer data, but reports suggest otherwise.
  • •Customers are experiencing delays and lack of communication regarding their orders.

Nick Scali, an Australian furniture retailer, experienced a significant cyberattack that forced the company to take some systems offline. The incident, reported to have occurred mid-last week, has led to delays in order processing and customer communications. Although the company claims there is no evidence of unauthorized access to customer data, reports suggest that customer details may have been compromised. Nick Scali is manually processing orders while working to restore its systems, which has resulted in slower response times for customers. The company has notified the Australian Cyber Security Centre and the Australian Federal Police about the incident. Customers have expressed frustration due to lack of communication regarding their orders. Nick Scali continues to fulfill sales orders and deliveries despite the operational challenges.

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Updated 57d ago How this analysis works

Timeline

2026-08-08
Cyberattack occurred
Nick Scali suffered a cyberattack that forced systems offline, impacting order processing.
Smh.Au
2026-08-11
Systems taken offline
The company confirmed to the ASX that it had taken certain systems offline due to the cyber incident.
Smartcompany.Au
2026-08-13
Company notifies authorities
Nick Scali reported the incident to the Australian Cyber Security Centre and the Federal Police.
Nine.Au
2026-08-14
Ongoing investigation and recovery
Nick Scali is in the process of restoring its systems while continuing to fulfill orders manually.
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