Cyberattack on Logistics Partners Disrupts Retail Operations in Amsterdam

On August 1, 2026, a cyberattack targeted the systems of a logistics partner for both De Bijenkorf and Ace & Tate, leading to unauthorized access. The incident has caused significant delays in order processing, returns, and refunds for both retailers. De Bijenkorf confirmed that its own infrastructure was not compromised, while Ace & Tate noted that their online orders are temporarily limited to store pickup. Both companies are investigating the scope of the data breach, which may involve customer names, email addresses, and order details, but not sensitive financial information. Customers have been warned about potential phishing risks related to the incident. Both retailers have reported the incidents to the Dutch Data Protection Authority. Investigations are ongoing to determine the full impact of the breach.

Key Points: • A cyberattack on a logistics partner affected both De Bijenkorf and Ace & Tate. • Customer data potentially involved includes names, email addresses, and order details. • No sensitive financial information was compromised, but customers are advised to be cautious of phishing.