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Windows 11 Remote Desktop Connection Failures Linked to Update

Windows 11 Remote Desktop Connection Failures Linked to Update

First seen 15 Oct 2026, 11:38 UTC • •

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ThreatCluster AI
ThreatCluster •October 16, 2026 at 09:38 UTC
  • •Windows 11 update causes Remote Desktop failures for non-admin users.
  • •Error 0xC000000D indicates an invalid token during connection attempts.
  • •Temporary workaround involves disabling Administrator protection, impacting security.

A recent Windows 11 update has caused Remote Desktop connection failures for non-administrator users on enterprise-managed devices. Microsoft identified the issue as related to the 'Administrator protection' feature, which limits user permissions and requires Windows Hello authentication. Users attempting to connect may encounter error 0xC000000D, indicating an invalid token. This problem arose after the September 22, 2026, preview update KB5124010 and affects Windows 11 versions 24H2, 25H2, 26H1, and 26H2. Microsoft has provided a temporary workaround that involves disabling the Administrator protection feature, which may compromise security. The company is currently working on a permanent fix for the issue. This situation follows a previous Remote Desktop Services regression that was resolved in September 2026.

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Timeline

2026-09-22
Preview update KB5124010 released
This update is linked to the Remote Desktop connection failures affecting enterprise-managed devices.
TechRepublic
2026-10-14
Microsoft confirms Remote Desktop issues
Microsoft acknowledged that non-admin users may experience connection failures after recent updates with Administrator protection enabled.
BleepingComputer
2026-10-15
Workaround published
Microsoft recommends disabling Administrator protection on affected Remote Desktop hosts as a temporary fix.
TechRepublic

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Common questions

Which Windows 11 versions are affected?
The issue affects Windows 11 versions 24H2, 25H2, 26H1, and 26H2.
What is the error message users see?
Users may see error 0xC000000D with the message, 'The token that was passed to the function is invalid.'
What should organizations do in response?
Organizations should consider temporarily disabling Administrator protection on affected systems until a permanent fix is available.