Techrepublic Windows 11 Remote Desktop Connection Failures Linked to Update
Article Content
- •Windows 11 update causes Remote Desktop failures for non-admin users.
- •Error 0xC000000D indicates an invalid token during connection attempts.
- •Temporary workaround involves disabling Administrator protection, impacting security.
A recent Windows 11 update has caused Remote Desktop connection failures for non-administrator users on enterprise-managed devices. Microsoft identified the issue as related to the 'Administrator protection' feature, which limits user permissions and requires Windows Hello authentication. Users attempting to connect may encounter error 0xC000000D, indicating an invalid token. This problem arose after the September 22, 2026, preview update KB5124010 and affects Windows 11 versions 24H2, 25H2, 26H1, and 26H2. Microsoft has provided a temporary workaround that involves disabling the Administrator protection feature, which may compromise security. The company is currently working on a permanent fix for the issue. This situation follows a previous Remote Desktop Services regression that was resolved in September 2026.
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