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Comcast Faces $117.5M Settlement Over Data Breach Affecting 36 Million Customers

Comcast Faces $117.5M Settlement Over Data Breach Affecting 36 Million Customers

First seen 7 Jul 2026, 18:55 UTC • •

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ThreatCluster AI
ThreatCluster •July 8, 2026 at 17:27 UTC
  • •Comcast's data breach affected nearly 36 million Xfinity customers.
  • •The settlement amount is $117.5 million, with claims due by September 14, 2026.
  • •Affected customers can claim up to $10,000 for losses linked to the breach.

Comcast has agreed to a $117.5 million class-action settlement following a data breach that exposed personal information of nearly 36 million Xfinity customers. The breach occurred between October 16 and October 19, 2023, compromising usernames, passwords, dates of birth, partial Social Security numbers, and security questions. Plaintiffs alleged that Comcast's data security measures were inadequate, leading to the breach. Although Comcast denied wrongdoing, it agreed to the settlement and will provide three years of free identity theft protection services to affected customers. The deadline for filing claims has been extended to September 14, 2026, with payments expected to start after a final approval hearing on August 5, 2026. Eligible customers can claim up to $10,000 for documented financial losses or a cash payment of $50 otherwise. Approximately $40 million of the settlement is allocated for attorney fees, impacting the final payout amounts for claimants.

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Timeline

2023-10-16
Data breach occurred
A cybersecurity attack exposed personal information of approximately 36 million Xfinity customers.
Cnbc
2023-12-01
Notices sent to affected customers
Comcast began notifying eligible customers about the settlement and their unique member ID numbers.
Cnbc
2026-01-05
Settlement agreement reached
Comcast agreed to a $117.5 million settlement to resolve the class-action lawsuit over the data breach.
Cnbc
2026-07-06
Claim deadline extended
The deadline for filing claims was extended to September 14, 2026, to accommodate affected customers.
Cnbc
2026-08-05
Final approval hearing scheduled
A hearing for final approval of the settlement is set for August 5, 2026, before payments begin.
Cnbc

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