Zendesk is a customer service software company that provides help desk and support ticketing solutions.
Overview
Zendesk is a customer service software company that provides help desk and support ticketing solutions. In cybersecurity, it has become a target for attackers who impersonate Zendesk environments and set up fake support sites to deceive users, underscoring brand impersonation risks targeting customer-support platforms.
Related Threat Clusters
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UNC6783 Exploits BPOs for Data Extortion via Phishing Campaigns
The Google Threat Intelligence Group (GTIG) reported that a financially motivated cybercriminal group, UNC6783, is targeting business process outsourcing (BPO) companies to infiltrate high-value organizations across…
8 articles · Updated April 8, 2026 -
Telus Digital Confirms Massive Data Breach by ShinyHunters Group
Telus Digital, a Canadian telecommunications and BPO provider, has confirmed a significant data breach involving the ShinyHunters hacking group. The attackers claim to have stolen approximately 1 petabyte of data,…
18 articles · Updated March 12, 2026 -
Crunchyroll Investigates Data Breach Affecting 6.8M Users
Crunchyroll is investigating a data breach after hackers claimed to have stolen personal information of approximately 6.8 million users. The breach reportedly occurred on March 12, 2026, when a threat actor accessed the…
11 articles · Updated March 23, 2026 -
Zara Data Breach Exposes Information of 197,000 Customers
Zara experienced a data breach affecting over 197,000 customers, attributed to the ShinyHunters extortion group. The breach involved a compromise of the Anodot analytics platform, leading to the theft of unique email…
6 articles · Updated May 8, 2026 -
Gainsight Apps Breach Exposes Data of Over 200 Salesforce Customers
A significant supply chain attack has compromised Salesforce-stored data from more than 200 companies through applications published by Gainsight. Salesforce confirmed unauthorized access to customer data and is…
30 articles · Updated November 23, 2025 -
Grubhub Confirms Data Breach and Faces Extortion Demands
Grubhub has confirmed a data breach where unauthorized actors accessed parts of its internal systems. The company is now facing extortion demands related to the stolen data. Grubhub stated that it quickly detected and…
1 article · Updated January 27, 2026 -
Cloudflare Mitigates Okta Compromise and Introduces HAR Sanitizer Tool
On October 18, 2023, Cloudflare detected an attack originating from a compromised authentication token at Okta. The attackers accessed Cloudflare's Okta instance using session tokens from support tickets, but no…
3 articles · Updated May 16, 2026 -
Charter Communications Data Breach Exposes 4.9 Million Accounts
In early April 2026, Charter Communications suffered a data breach affecting 4.9 million accounts, attributed to the ShinyHunters extortion gang. The attackers accessed an employee's Microsoft Entra account via a voice…
11 articles · Updated May 29, 2026 -
Abbott Laboratories Investigates Cyber Incidents in Cancer Diagnostics and LabCentral Portal
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Maine's Breach Portal Misused for Fake Data Breach Reports
Maine's official data breach notification portal was exploited to submit fraudulent disclosures, including a fake report from VRChat claiming a breach affecting over 2.4 million users. The Maine Attorney General's…
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Recent Intelligence Reports
- Introducing HAR Sanitizer: secure HAR sharing — blog.cloudflare.com · August 8, 2026
- Abbott Laboratories probes two cyber incidents amid extortion claims — Bleepingcomputer · July 17, 2026
- Maine breach portal abused to publish fake data breach disclosures — Bleepingcomputer · June 11, 2026
- Charter confirms Spectrum data breach: 13 million customers exposed — Techlicious · May 30, 2026
- Zara data breach exposed personal information of 197,000 people — Bleepingcomputer · May 8, 2026
- Microsoft takes Agent 365 out of preview as shadow AI becomes an enterprise threat — Venturebeat · May 4, 2026
- Actor tied to Raccoon targets 'several dozen' companies by exploiting BPOs and helpdesks — Scworld · April 9, 2026
- 'Several dozen' orgs targeted by a new extortion crew — Theregister · April 9, 2026