Financial authorities and the financial sector will pay up to 1 million won in emergency living expe..

Financial authorities and the financial sector will pay up to 1 million won in emergency living expenses to voice phishing victims. After completing six specialized psychological counseling sessions, up to 1 million won will be provided to help them overcome not only economic difficulties but also psychological wounds and return to their daily lives.

On the 9th, the Financial Supervisory Service announced that it signed a business agreement with the Korea Federation of Banks, Credit Finance Association, Savings Bank Korea, and Good Neighbors to support voice phishing victims.

Among the voice phishing victims within the last three years after 2024, 200 people with household income of less than 150% of median income are eligible for support. The income standard is 3,846,357 won for single-person households, 6,298,938 won for two-person households, 8,038,554 won for three-person households, and 9,742,107 won for four-person households.

The living expenses are divided into two payments of up to 2 million won per person. First of all, up to 1 million won will be provided as emergency living expenses, and up to 1 million won will be paid when six psychological consultations are completed. However, the total amount of support for living expenses cannot exceed the actual amount of damage.

Psychological counseling is provided up to six times per person through nationwide affiliated organizations. For victims who need intensive trauma treatment, a treatable hospital is connected, and psychological counseling expenses are provided separately in the range of up to 2 million won per person.

Applications will be received from the Good Neighbors Secretariat from the 23rd. If you submit an application, an accident fact checker, and income evidence documents, you will select those eligible for support after screening. The project will run until October year, but it can be terminated early if the budget is exhausted.

The project is based on the evolution of voice phishing methods to psychologically dominate victims for a long time. The Financial Supervisory Service explains that not only financial damage but also psychological difficulties such as self-confidence and anxiety are increasing. It is a method of creating fear by impersonating the prosecution or the Financial Supervisory Service, and then isolating the victim at a lodging facility to cut off with the outside world, taking money from days to weeks.

Park Ji-sun, head of the Financial Consumer Protection Department of the Financial Supervisory Service, said, "We hope this agreement will serve as a solid stepping stone to recover the economic and psychological damage of voice phishing victims." The Financial Supervisory Service plans to expand its business to the entire financial sector based on the results of the pilot operation.