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Goodbody shuts client portal following cyber incident

Goodbody shuts client portal following cyber incident

Irishexaminer • November 12, 2026

Stockbrokers Goodbody has taken its customer portal offline after identifying a cybersecurity incident which took place on Tuesday.

In an update to its clients on Wednesday evening, the firm said its investigations so far had not found evidence that clients' assets, including cash and holdings, had been impacted.

The nature of the cybersecurity incident has not been disclosed but the company said it has put in place enhanced security measures and increased surveillance to strengthen the resilience of its platform. "We continue to monitor all activity closely," the company said, adding that it has engaged independent cyber security specialists.

"The Goodbody online portal has been proactively taken offline," the company said. "We are working to restore the service as quickly as possible and will let you know as soon as it is available again."

"Based on our investigations to date, there is no evidence that there has been any impact to your assets (cash and holdings). We take the protection of our clients’ accounts and your information very seriously and have taken appropriate steps in response to this incident."

The firm told clients they did not need to take any actions but warned them to remain alert to any unexpected emails, calls or messages asking for personal or account details.

Goodbody is one of Ireland's largest stockbrokers and wealth management firms. According to its most recent accounts, it more than doubled its pre-tax profits last year, from €7.7m to €16.1m. Revenue rose 23% to €113.7m. The biggest driver was fee income from wealth management and corporate advisory, which climbed 30% to almost €75m, while commission income rose 16.5% to €17.3m. The 2025 accounts say €2.8bn of client money was on deposit at the end of 2025.

Goodbody employs more than 400 people based at its offices in Dublin, Cork and Galway, with 17 in its London branch. It is wholly owned by AIB, which bought it from Fexco in 2021 in a €138m deal.

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