www.straitstimes.com M1 Data Breach Exposes Customer Information
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- •M1 suffered a data breach on October 30, 2026, affecting customer personal information.
- •No payment card or financial data was compromised; only identity-related information was exposed.
- •The breach has been contained, and affected customers are being notified.
On October 30, 2026, Singapore telco M1 experienced a data breach that compromised customer data, including names, NRIC details, birth dates, mobile numbers, email addresses, and physical addresses. No payment card details, financial information, or customer account access were affected. The breach has been contained, and M1 is notifying affected customers via email or letter. The Personal Data Protection Commission is investigating the incident. M1 has urged customers to remain vigilant against unsolicited communications. The exact number of customers affected has not been disclosed, but the incident follows a series of data breaches in Singapore involving other companies. M1 has stated that its services and operations were unaffected during the breach.
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