Skip to content
Muji Data Breach Exposes 1.09 Million Customer Records

Muji Data Breach Exposes 1.09 Million Customer Records

First seen 7 Nov 2026, 15:17 UTC • •

Article Content

Browse articles
ThreatCluster AI
ThreatCluster •November 7, 2026 at 15:18 UTC
  • •1.09 million customer records may have been compromised in Muji's data breach.
  • •345,000 valid credit card numbers and dates of birth are included in the leaked data.
  • •Muji has temporarily halted its online services to enhance cybersecurity.

Ryohin Keikaku, operator of Muji, reported a data breach on November 4, 2026, potentially exposing 1.09 million customer records, including 345,000 valid credit card numbers and dates of birth. The breach was attributed to unauthorized access to its systems, which also affected other companies like Nomura Investor Relations and Bic Camera. Following this incident, Muji temporarily shut down its online store and app to enhance cybersecurity measures. The company had previously indicated that up to 27.26 million customer records could have been compromised due to unauthorized access to its Muji App. Nomura Investor Relations also confirmed unauthorized access to its Institutional Navi service, although the extent of the data leak remains under investigation. Other firms, including Bic Camera and regional airlines, reported similar breaches linked to an email distribution system managed by Arara. The situation is ongoing, with investigations still in progress.

Start a free Starter trial for enhanced analysis

Ask AI about this cluster

Timeline

2026-10-31
Initial breach reported
Muji disclosed that up to 27.26 million customer records may have been compromised via its app.
Straitstimes
2026-11-02
Unauthorized access detected at Nomura
Nomura Investor Relations reported unauthorized access to its Institutional Navi service, confirming a data breach.
Straitstimes
2026-11-04
Muji confirms data breach
Muji confirmed that 1.09 million customer records may have been leaked due to unauthorized access.
Straitstimes
2026-11-05
Muji shuts down online services
Muji temporarily halted its online store and app to bolster cybersecurity following the breach reports.
Mainichi.Jp

More articles in this cluster (2)

Following this threat?

Track Airdo in your own feed — you're alerted when they show up in new reporting, leak sites or exploitation.

Free account · no card needed

Common questions

What customer data was leaked?
The breach may have exposed 1.09 million records, including 345,000 valid credit card numbers and dates of birth.
What actions is Muji taking?
Muji has temporarily shut down its online store and app to improve cybersecurity following the breach.
Are other companies affected?
Yes, companies like Nomura Investor Relations and Bic Camera also reported unauthorized access linked to the same incident.