Amazon, Perplexity spar over AI agent access in hacking claims

Dailyjournal • November 27, 2025

Perplexity AI counters Amazon's allegations that its Comet app violated federal and state laws against illegally accessing computer accounts, arguing Amazon seeks to block its own customers from using AI agents and saying its actions do not violate any laws.

Attorneys for an AI startup that helps consumers use an app to shop on Amazon.com Inc. are fighting back against the tech company's accusations that it violated the federal Computer Fraud and Abuse Act and a California law by deliberately disguising its AI agent as a human user.

Amazon's attorney, Hueston Hennigan LLP partner Moez M. Kaba, filed a complaint and a motion for a preliminary injunction against the San Francisco startup in November.

But John B. Quinn,...

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Amazon Sues Perplexity Over AI Browser Access Dispute Amazon has filed a lawsuit against Perplexity, claiming that its Comet AI browser is accessing customer accounts without permission. This legal action escalates from an earlier cease-and-desist letter and raises questions about the control of AI technologies in automated shopping. Perplexity argues that its AI operates under user direction and does not violate any laws. 5 sources 12

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Amazon, Perplexity spar over AI agent access in hacking claims

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