Charter Communications Inc., doing business as Spectrum, is facing a new class action lawsuit accusing the company of failing to secure and protect Spectrum customers’ and employees’ personal identifiable information during a security breach.
Mariah Kent of Connecticut filed the complaint against Charter Communications on June 1, 2026. The lawsuit alleges the company violated state and federal consumer laws, according to TopClassActions.com .
The attack was carried out by the hacker group ShinyHunters. The group used a voice phishing scam to obtain an employee’s Microsoft login information and access the company’s Salesforce software platform.
Kent alleges Spectrum failed to meet industry standards to safeguard its information systems containing customers’ private information, including full names, email addresses, phone numbers, account plans and customer support tickets.
The lawsuit claims that Spectrum did not adequately train employees against social engineering attacks.
More than 40 million customer records were compromised during the breach, including proprietary network information such as service history and call history data.
Kent is seeking to represent Spectrum customers living in the U.S. whose personal identifiable information was accessed or obtained by an unauthorized party due to the data breach.
She is asking for a jury trial, declaratory and injunctive relief, and damages for herself and class members.
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