Kokua Line: What did AdaptHealth do about data breach? | Honolulu Star

Question: Has anyone inquired the AdaptHealth security breach? AdaptHealth joined Kaiser in April 2026 and provides medical equipment supplies. I received a letter from Kroll informing me of a breach in June 2026. I called Kaiser to get more information but they weren’t aware of the situation. I called Kroll at 844-958-8963 and they didn’t have more information except to visit “Enroll.KrollMonitoring.com/redeem” to activate identity monitoring services by Nov. 13, 2026. Why isn’t Kaiser Permanente aware because they patient information and to enroll in Kroll I must my personal information including Social Security number. I’m being cautious giving my personal information.

Answer: AdaptHealth provides durable medical equipment for use to patients in many health insurance plans across the country, not just Kaiser Permanente. AdaptHealth announced a month ago that a cyberattack in June resulted in unauthorized access to patient information such as names, information, demographic information, health insurance information and health information, but not Social Security numbers or financial information, including credit card, debit card or bank account numbers. AdaptHealth said it notified all affected individuals for whom it had current information and offered free identity protection services for at least 12 months through Kroll, a global financial and risk advisory firm.

Kroll says on its website that it uses a person’s Social Security number to verify identity so the person can create an online account and enroll in identity monitoring services at the website stated in your question. “During the sign-up process, Kroll uses your identifiers, such as your SSN, to display identity verification questions to which the answers are unique to your background information,” it says.

Security Week reported last week that the Adapt­Health data breach affected more than 4.1 million people who had obtained CPAP machines, insulin pumps, continuous glucose monitors and other equipment through AdaptHealth’s network of medical equipment companies, which serve patients from a range of hospitals, healthcare systems and insurance providers across the country.

Q: Is the written test for a driver’s permit only online now?

A: No, you can still take the written test in person at one of Oahu’s driver licensing centers, but there are fewer appointments offered and only on certain days, as follows, according to Honolulu’s Department of Customer Services:

>> Kapalama Driver Licensing Center: Tuesdays and Thursdays

>> Kapolei Driver Licensing Center: Mondays and Wednesdays

>> Koolau Driver Licensing Center: Wednesdays

>> Wahiawa Driver Licensing Center: Tuesdays

>> Waianae Driver Licensing Center: Tuesdays

To make an appointment to take the test in person, go to AlohaQ.org Opens in a new tab . For information taking the test online, and a link to the testing site, go to honolulu.gov/csd/online-permit-test Opens in a new tab .

Where did common courtesy go? It used to be people talking on their cell phones that were a nuisance, especially when they didn’t wear headphones and bystanders were forced to endure both sides of the conversation while on the bus or in a public place. Now we have “influencers” adding to the noise pollution, as they narrate and record every step of their day. Enough already. — A reader

Thank you to the unknown person in Costco who noticed that I dropped my car key. I got to my car only to realize I did not have my car key, which had been attached to my dress. Then I saw the car key wedged in the front of my shopping cart. Instant gratitude. — Shirley

Write to Kokua Line at Honolulu Star-Advertiser, 500 Ala Moana Blvd., Suite 2-200, Honolulu, HI 96813; call 808-529-4773; or email [email protected] .