Cyberthreats in the new AI era move fast. ESET MDR moves faster. Get round-the-clock monitoring, expert investigation, and immediate responses that stop attacks in their tracks.
World-renowned experts on your side
Knowledge is power. Get unique cybersecurity expertise from ESET, which is part of the Joint Cyber Defense Collaborative ( JCDC ) led by the USA's CISA, and cooperates with other renowned authorities. ESET operates its own global telemetry and threat intelligence network leveraging 100M+ sensors, 11 R&D centers, and 35+ years of proven experience.
Fastest time to detect & respond
Speed matters. Reduce your incident detection & response time from months to just 6 minutes with ESET MDR. This makes ESET one of the fastest MDR services on the planet. Your business is protected 24/7 by the world's most experienced threat hunters, who monitor active malware groups and provide you with the highest level of cyber attack prevention.
Meet compliance and regulatory requirements
Your business continuity, enabled. ESET MDR helps tackle zero-day cyber attacks, making it the ideal service to comply with cyber insurance requirements. EDR/XDR and MDR are becoming critical components of cybersecurity insurance programs and other security requirements.
First to see, first to detect Geographically unique coverage has allowed ESET to be the first to detect numerous threats that are now well known.
First to see, first to detect Geographically unique coverage has allowed ESET to be the first to detect numerous threats that are now well known.
The fastest MDR service to detect and stop cyber attacks
Time to discover and respond to a threat
Source: Mandiant M-Trends 2026 Report and public websites of sample MDR providers as of July 2026. Mean Time to Respond (MTTR) is the average time between the initial detection of a security incident and the first action taken to address it.
Source: Mandiant M-Trends 2026 Report and public websites of sample MDR providers as of July 2026. Mean Time to Respond (MTTR) is the average time between the initial detection of a security incident and the first action taken to address it.
Cybersecurity skills gap: MITIGATED
Operational visibility: OPTIMIZED
Breaches and ransomware: PREVENTED
Security Operations Center (SOC): ON-BOARDED
Mature security readiness: ACHIEVED
Cybersecurity skills gap: MITIGATED
Operational visibility: OPTIMIZED
Breaches and ransomware: PREVENTED
Security Operations Center (SOC): ONBOARDED
Mature security readiness: ACHIEVED
ESET is a Market Leader in MDR, according to the KuppingerCole Leadership Compass 2026.
ESET MDR: Stay ahead of cyber threats
24/7 human-led service combined with AI
Super-fast threat detection & remediation
Continuous Threat Monitoring
Proactive Threat Hunting
Unique global Threat Intelligence
Strengthen access controls with a Zero Trust approach
24/7 continuous ESET MDR services
Ideal for small and mid-sized businesses
Ideal for enterprise-grade organization
Download PDF overview
Download PDF overview
Continuous Threat Monitoring, Triage and Response Human-led service that leverages IoC, IoA, UEBA, AI, internal and external TI feeds to decloak and reveal malicious activity, perform containment and eradication actions, to prevent serious damage.
Expert-Led Threat Hunting Security experts continuously evaluate and correlate detections via a structured and mapped incident, providing you with another layer of threat hunting.
Active Campaign Threat Hunting Proactive monitoring and identification of signs of ongoing adversary groups' campaigns to stay a step ahead of their advanced attack techniques.
Global Threat Intelligence Team By your side, with knowledge of all the most important emerging threat detections for cyber crime, APTs and zero-days – and constantly implementing measures to counter them.
Active Incident Support Prompt, 24/7 expert assistance for active ongoing security incidents, delivered by dedicated ESET specialists who help contain threats and minimize potential damage.
Behavior Patterns and Exclusions Optimization Detection and response optimization reflecting behavior patterns and exclusions that are constantly aligned with your evolving environment.
Behavior Patterns Library Entitles you to access sophisticated behavior patterns that can be further tailored to your environment.
Tailored Reporting Automatic or on-demand reports incidents, the status of your environment, and other updates flowing from ESET MDR services.
Standard Weekly or monthly automatically generated reports
Advanced Custom reports with detailed context explained interactively
Retrospective Threat Hunting Complex, hypothesis-driven threat hunting that uses deep analysis, historical data, and observation of potential threat actors to pre-empt attacks.
Customized Threat Hunting Customized threat hunting based on customer´s requirements on a recurring basis, focused on current global trending threats.
Attack Vectors Visibility A purpose-built design feature of the ESET interface allows analysis of individual parts of each attack, thereby identifying specific attack vectors.
Digital Forensic Incident Response (DFIR) Assistance In the event of an incident or identified threat, a dedicated security expert is available to provide you with a consultation, detailed file analysis or digital forensic analysis.
Dedicated Incident Response Lead In case of an incident, a security specialist can, with your cooperation, provide you with a complete end-to-end resolution of the issue.
Expert Assistance for MDR Alerts, with More Context Guidance from a dedicated expert and full-spectrum IT security assistance to make the most of the premium MDR service – at a time that suits you.
Malware Detection Support Allows you to communicate any detection problems, or suspected false positives and tailor your custom detection rules to meet your specific needs and environment.
Malware File Expert Analysis Receive a tailored response from security experts. Consultations are provided, potentially leading to file or digital forensic analyses.
Borussia Dortmund kicks off a new era of defense with ESET MDR Ultimate
One of the most renowned football clubs has taken a significant step to enhance its cybersecurity posture by partnering with ESET experts. With ESET MDR Ultimate providing 24/7 threat monitoring and proactive incident response services, the club can rest assured that its data and infrastructure are protected against any known or emerging threats.
Mastering Cybersecurity with MDR
Prevention is ESET’s specialty, but in this environment of rapidly evolving cyber risks it’s not always possible. That’s why a more holistic approach, based on managed detection and response, is advisable.
Discover how ESET MDR works
This short video explains the end-to-end process of the service and how we deliver industry-leading protection with six-minute MTTR.
See also the ESET MDR Ultimate user experience
Committed to the highest industry standards
ESET was named a 'Leader' in the 2024 IDC MarketScape for Modern Endpoint Security
ESET was awarded in multiple independent tests
ESET is a ‘Top Player’ in Advanced Persistent Threat protection ESET has been recognized as a ‘Top Player’ for the fifth year in a row in Radicati’s 2024 Advanced Persistent Threat Market Quadrant
ESET is appreciated by customers worldwide
ESET is a Market Leader in the KuppingerCole Analysts Leadership Compass 2026
"The team operates independently and guarantees constant peace of mind for the client."
See Gartner Peer Insights Reviews
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Investigate, identify and resolve threats to your endpoints.
Personalized assistance with XDR and 24/7 support.
Investigate, identify and resolve threats to your endpoints.
Personalized assistance with XDR and 24/7 support.
Live onboarding with guidance from ESET experts for a fully activated solution.
ESET Managed Detection & Response services
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Protected by ESET since 2017 More than 9,000 endpoints
Protected by ESET since 2019 1,200 devices & 2,700 mailboxes
Protected by ESET since 2016 More than 32,000 endpoints
ISP security partner since 2008 2 milion customer base
The full story
This article is one source in a clustered incident — the cluster page carries the summary, timeline and every other outlet covering it.
