Resident Evil maker Capcom warns of phishing after 11.7 million records exposed

Gamers are being warned to watch their inboxes after someone gained unauthorized access to Capcom’s online membership service.

Capcom, the Japanese video game developer and publisher behind Resident Evil, Monster Hunter, and Street Fighter, disclosed a breach affecting more than 11.7 million CAPCOM ID records worldwide.

The exposed information includes email addresses, account activity details, and IP addresses . A much smaller number of records also contained personal details such as dates of birth.

The company says credit card information was not affected, and it has not confirmed that passwords originally chosen by customers were compromised, but someone changed the passwords on 196 accounts without authorization. Capcom has since reset those passwords.

CAPCOM ID is the company’s unified account system for its websites and services, including online features in certain games. Users can also link it to gaming platform accounts, including PlayStation, Xbox, Steam, Epic Games, and Nintendo accounts.

For players, the exposed information could help scammers make fake Capcom messages more convincing, potentially tricking them into handing over passwords or verification codes.

Capcom discovered the incident on October 19, and says it has addressed the attack method. Games and services remain available, and the company plans to notify affected customers.

The 11.7 million figure refers to affected records, so it may not represent that many individual users. Capcom is still investigating the impact, including how the passwords on 196 accounts were changed without permission and whether any other unauthorized activity occurred on those accounts.

As with any breach, watch for phishing messages, particularly those using the breach to create urgency. If an email claims your account needs attention, open your browser and go to cid.capcom.com independently to check it. Capcom warns users not to follow URLs or open attachments in suspicious messages.

You can also take these steps:

Enable CAPCOM ID’s two-factor authentication: This adds an authenticator-app code to the sign-in process, helping protect your account if someone obtains your password. Set it up from your Account page using a smartphone or tablet. Capcom recommends Google Authenticator or Microsoft Authenticator.

Check your account, especially if you received an unexpected password-change notice: Review your registered information and linked platform accounts from your Account page. If you cannot sign in, use Forgot your password? on the login page. See Capcom’s support page for instructions.

Use official support channels if you need help: Find the appropriate regional in Capcom’s breach notice , rather than trusting details in an unexpected message.

Pro tip: Unsure whether a message is a scam? Malwarebytes’ Scam Guard can help you assess it and suggest what to do .

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