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Software provider to more than 2,000 US hospitals says hackers stole employee and customer data

Therecord.Media • July 20, 2026

Craneware, which is headquartered in Edinburgh and listed on London's AIM market, told investors it detected unauthorized access to a “subset” of its data environment and has since brought in outside forensic investigators.

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Craneware Cyberattack Exposes Employee and Customer Data Craneware plc, a healthcare software provider, reported a cyberattack on July 20, 2026, involving unauthorized access to its data environment. Investigations revealed that a significant volume of file names was viewed and exfiltrated, including employee data and some customer and partner records. The company stated that much of the accessed data is non-sensitive or already public regulatory information. Despite the breach, customer services and operations remained unaffected. Craneware activated its incident response plan and engaged external cybersecurity specialists to assist with the investigation. The company has notified relevant authorities, including the UK's Information Commissioner's Office and the US Federal Bureau of Investigation. Ongoing assessments aim to determine the full scope of the data involved and identify affected parties. 21 sources 58

Software provider to more than 2,000 US hospitals says hackers stole employee and customer data

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