Brazil Orders Meta to Suspend WhatsApp AI Policy Amid Investigation

Brazil Orders Meta to Suspend WhatsApp AI Policy Amid Investigation

First seen 13 Jan 2026, 15:48 UTC Techcrunch 31.1

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Brazil's competition watchdog has mandated WhatsApp to halt its policy that restricts third-party AI companies from utilizing its business API for chatbots. The agency has initiated an investigation into Meta to assess potential anti-competitive behavior related to the new WhatsApp Business Solution Terms.