CenterPoint Energy Investigates Customer Data Breach

• •Unauthorized access to customer data confirmed.
• •No impact on electric and gas services reported.
• •Investigation ongoing with third-party cybersecurity experts.

CenterPoint Energy reported a cybersecurity incident involving unauthorized access to customer information. The company became aware in September of an online post by a third party claiming to possess a dataset of customer information. In response, CenterPoint activated its cybersecurity protocols and engaged third-party experts for investigation. The breach involved personal information of some customers accessed through an external-facing system. Despite the breach, the company's electric and gas services remain operational, and it does not expect a material impact on its financial condition. CenterPoint plans to notify affected customers and regulatory authorities as required. The company has reported the incident to law enforcement and incurred expenses related to the breach, which it expects to continue. CenterPoint maintains cybersecurity insurance to help offset these costs.