Character.AI Alters Services for Minors Amid Suicide Cases Linked to Chatbots

Character.AI Alters Services for Minors Amid Suicide Cases Linked to Chatbots

First seen 25 Nov 2025, 22:31 UTC Techcrunch 22.3

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Character.AI announced the launch of a new interactive fiction feature called 'Stories' for users under 18, replacing its chatbot service. This change comes in response to mental health concerns and lawsuits following incidents where at least two teenagers died by suicide after prolonged interactions with the company's chatbots. The new format aims to provide a safer alternative for younger users.