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Cisco and LeapXpert Enhance Webex with Secure WhatsApp Messaging

Cisco and LeapXpert Enhance Webex with Secure WhatsApp Messaging

First seen 6 Oct 2026, 17:04 UTC • •
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ThreatCluster AI
ThreatCluster •October 6, 2026 at 21:29 UTC
  • •Cisco and LeapXpert's partnership enhances Webex with secure WhatsApp messaging.
  • •Messages are screened for compliance and archived, addressing shadow communication risks.
  • •The integration opens new service opportunities for Cisco's partners in regulated sectors.

Cisco has partnered with LeapXpert to integrate a compliant messaging platform into Webex, allowing users to communicate securely with external contacts via WhatsApp. This integration addresses the issue of shadow communication, which occurs outside of official enterprise security protocols, posing risks to businesses. LeapXpert's platform ensures that messages are screened by data loss prevention tools, and the full exchange is retained for archiving. The collaboration was announced at the WebexOne 2026 event and aims to create opportunities for Cisco's channel partners, especially in regulated industries. The integration is now available on the Webex App Hub, with plans for future support of additional messaging channels.

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Timeline

2026-10-05
Webex adds governed WhatsApp messaging
Webex users can now message clients on WhatsApp with compliance controls in place.
Feeds.4Sysops
2026-10-06
Cisco and LeapXpert partnership announced
The collaboration integrates LeapXpert's messaging platform into Webex, enabling secure WhatsApp messaging.
Msspalert
2026-10-06
LeapXpert's technology available on Webex App Hub
LeapXpert's compliant messaging platform is now integrated into Webex, enhancing external communication.
CRN

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Common questions

How does the integration work?
Users can send and receive WhatsApp messages directly within the Webex platform, ensuring compliance and security.
What are the compliance features?
Messages are screened by data loss prevention tools, and all exchanges are archived for regulatory purposes.
Who benefits from this partnership?
Cisco's channel partners, especially those in regulated industries like finance, can leverage new service opportunities.