Keranews Cyber Incident Disrupts Denton Municipal Utilities' Online Payment System
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A cybersecurity incident involving vendor BridgePay has disrupted Denton Municipal Utilities' online bill payment system, preventing customers from using credit or debit cards since February 6, 2026. The city has announced that late fees and disconnections will be suspended until February 13, 2026, while alternative payment methods are still available through Venmo.
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Updated 213d ago How this analysis works
Timeline
2026-02-06
Cyber incident with BridgePay disrupts online payments
2026-02-10
City announces suspension of late fees and disconnections
2026-02-10
City confirms alternative payment options available via Venmo
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