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Data Breach at JETS Limited Exposes Customer Information

Data Breach at JETS Limited Exposes Customer Information

First seen 24 Oct 2026, 07:43 UTC • •
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ThreatCluster AI
ThreatCluster •October 24, 2026 at 08:43 UTC
  • •JETS Limited confirmed a data breach affecting customer debit card numbers and names.
  • •Core payment networks, MultiLink and ACH, were not compromised during the incident.
  • •Customers are urged to be vigilant against potential fraud and phishing attempts.

JETS Limited, which operates Jamaica's MultiLink and ACH payment systems, confirmed a data breach that may have exposed historical debit card numbers and customer names linked to ACH transactions. The company stated that the breach did not affect its core payment networks, which remain operational. The incident involved a limited part of its internal administrative systems, and the cyber monitoring team detected suspicious activity, leading to immediate isolation of the affected systems. A forensic investigation is underway with cybersecurity consultants, but no evidence suggests that personal identification numbers (PINs), card verification values (CVVs), or card expiry dates were accessed. JETS has notified relevant authorities, including the Bank of Jamaica and the police, and is taking steps to enhance security measures. Customers are advised to remain vigilant against potential fraud and phishing attempts. Investigations are ongoing as the company reaffirms its commitment to safeguarding Jamaica's payment infrastructure.

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Timeline

2026-10-23
Data breach confirmed by JETS Limited
JETS Limited reported a data breach that may have exposed customer information but assured that core payment networks were unaffected.
Jamaicaobserver
2026-10-24
Public statement issued by JETS Limited
JETS Limited provided an update on the breach, emphasizing the ongoing investigation and measures taken to protect customer information.
Jamaica-Gleaner

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Common questions

What specific customer information was exposed?
The breach may have exposed historical debit card numbers and customer names linked to ACH transactions.
Are my financial details safe?
Yes, JETS Limited confirmed that PINs, CVVs, and card expiry dates were not accessed during the breach.
What should customers do now?
Customers are advised to remain vigilant against potential fraud and to report any unsolicited communications to their financial institutions.