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Data Breach at Lotte's GiftiL Service Exposes Customer Information

Data Breach at Lotte's GiftiL Service Exposes Customer Information

First seen 25 Oct 2026, 13:12 UTC • •

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ThreatCluster AI
ThreatCluster •October 25, 2026 at 15:14 UTC
  • •Unauthorized access led to the leak of customer data from GiftiL.
  • •Leaked information includes names, phone numbers, emails, and refund account numbers.
  • •Spoon has implemented security measures and notified affected customers.

A hacking incident at GiftiL, a mobile voucher service affiliated with Lotte Group, resulted in the leak of personal information from customers who applied for voucher refunds. The operator, Spoon, confirmed unauthorized external access on October 22, 2026. The leaked data includes names, mobile phone numbers, email addresses, and refund account numbers. Spoon has blocked the attacking IP and strengthened system access controls while notifying affected customers. The scale of the breach is still being assessed, and no compensation plan has been finalized. The company has urged customers to be cautious of potential phishing attempts using the leaked information. An investigation has been requested from security agencies and relevant government departments.

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Timeline

2026-10-22
Unauthorized access confirmed
Spoon confirmed unauthorized external access leading to data leakage affecting some customers.
En.Fnnews
2026-10-25
Breach publicly disclosed
Spoon publicly acknowledged the data breach and the types of information leaked on its website.
Biz.Chosun

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Common questions

What information was leaked?
The leaked data includes names, mobile phone numbers, email addresses, and refund account numbers of affected customers.
What steps is Spoon taking in response?
Spoon has blocked the attacking IP, strengthened security measures, and is notifying affected customers.
How can customers protect themselves?
Customers are advised to be cautious of phishing attempts and to monitor their accounts for suspicious activity.