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Data Breach at Rohlík Exposes Customer Information

Data Breach at Rohlík Exposes Customer Information

First seen 11 Oct 2026, 18:30 UTC •
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ThreatCluster AI
ThreatCluster •October 11, 2026 at 21:28 UTC
  • •Rohlík experienced a data breach affecting customer personal data.
  • •Compromised data includes names, email addresses, and communication transcripts.
  • •No payment data or passwords were involved in the breach.

Rohlík, an online supermarket, reported a data breach where hackers accessed customer data through its customer support tool. The compromised data includes names, email addresses, and communication transcripts with support staff. Although no payment information or passwords were accessed, the breach affects records from April to October 2026. Rohlík has blocked the unauthorized access and is enhancing security measures. The incident has been reported to the relevant authorities, including the Office for Personal Data Protection and the National Cyber and Information Security Agency. Customers are being warned about potential phishing attempts using the leaked information. Specific numbers of affected customers have not been disclosed.

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Timeline

2026-10-11
Rohlík discloses data breach
The company confirmed that hackers accessed customer data through its support tool, affecting records from April to October 2026.
idnes.cz
2026-10-11
Rohlík warns customers about potential fraud
The company advised customers to be cautious of phishing attempts following the data breach.
penize.cz

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Common questions

What customer data was compromised?
The breach exposed names, email addresses, and communication transcripts, but not payment information or passwords.
What actions is Rohlík taking?
Rohlík has blocked unauthorized access, reported the incident to authorities, and is enhancing security measures.
How should customers protect themselves?
Customers should be vigilant against phishing attempts and avoid sharing personal information through unverified channels.