EU Launches Antitrust Probe into Meta's WhatsApp AI Policy Change

EU Launches Antitrust Probe into Meta's WhatsApp AI Policy Change

First seen 4 Dec 2025, 18:40 UTC TechcrunchTheregister 40.4

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The European Commission has initiated an antitrust investigation into Meta following a policy change on WhatsApp that prohibits rival AI chatbots from using its business API. This change, implemented in October 2025, primarily affects AI services like OpenAI's ChatGPT and Microsoft's Copilot, which can no longer operate on the platform. The new policy allows only Meta's own AI chatbot to be featured prominently on WhatsApp.