FCA's New Targeted Support Framework Emphasizes Customer Vulnerability

FCA's New Targeted Support Framework Emphasizes Customer Vulnerability

First seen 17 Dec 2025, 11:58 UTC MoneyageFinancialreporter 36.9

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The Financial Conduct Authority (FCA) has announced near final rules for a targeted support framework aimed at firms. These firms are encouraged to consider customer vulnerability when applying for the new support, with applications opening in March 2026. The emphasis on vulnerability aims to ensure that customer needs are adequately addressed in financial services.