Launch of Fraudstop: Central Hotline for Phishing Victims in Belgium

On June 22, 2026, the Belgian Minister of Consumer Protection, Rob Beenders, and the banking federation Febelfin launched Fraudstop, a central telephone number (078 170 170) for victims of phishing to block access to their online banking and banking apps. Previously, victims had to contact their individual banks to block access, while Card Stop could only block payment cards. This new service aims to streamline the process for potential victims of online bank fraud, allowing them to act quickly to prevent further financial loss. The service is available 24/7, and most banks in Belgium are participating, although some neobanks are not yet included. It is crucial for users to remember that neither Fraudstop nor Card Stop will initiate contact via phone, and any such calls should be treated as potential scams.

Key Points: • Fraudstop provides a single hotline for blocking online banking access after phishing. • The service is available 24/7 and aims to simplify the reporting process for victims. • Users are warned that Fraudstop and Card Stop will never call them directly.